I have been working with Media Marketing Group for some years now. I consider them one of my “core” partners. I can count on them to be consistently on top of my projects – up and running in a matter of a few days, completing projects on time and within budget. The attention to detail and feedback on the status of my campaigns is so appreciated. One small test turned into a longtime partnership!”
I have been working with MMG for over 7 years and will continue to do so. I get great results, their rates are better than most and the projects are done on time and within budget. I get constant feedback during the project and receive personal contact from Ed throughout the year just to see how things are going. They really care.”
Just a few reasons that we have been and continue to use MMG:
Your reliability: Starting and completing our campaigns on schedule.
Your quick response time: Either setting up campaigns or replying to any of our questions.
Your ability to work with our ever changing goals.
Your accuracy: We’ve never had an order even questioned by either of our audit bureaus that I can remember.
Your flexibility: Being able to switch from one publication to another as our needs change.
And of course there is always that big gorilla in the tree, pricing.
I’m sure there are more, but these are definitely at the top of the list.”
I wanted to get back to you with some feedback. I know you are looking for my honest thoughts and I when asked I certainly have no problem offering it good and bad. But in your case, overall I have to tell you that I am very pleased with MMG’s TM efforts. Other than a very small handful of complaints or calls that were not handled quite right, I really have no negatives. In those cases, you always responded immediately to rectify the issue and thoroughly investigated it with offering solutions moving forward as well as providing recordings to review. For the 10s of thousands of calls you have made on our behalf, I am very pleased with the small number of issues we have had. You have being very responsive to Laurin Publishing’s needs and have been very flexible sending files even when I have requested them at the last minute. You have also been very quick to provide recordings and raw data to BPA for our audits. With our schedules and needs changing so frequently on my end, it is important that the flexibility and response time is there and I would say that is one of the things that is most important to me when working with a TM company.”
You have been very helpful to Kristina and I through this project. It’s very refreshing to have a vocal vendor that is constantly sending updates, ideas and progressive thinking on how we can improve our projects on both ends. Thanks!”